Privacy Policy

1. Introduction

Welcome to AIDO Engine ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you understand how your information is handled when you use our website (aidoengine.com) and our AI Discovery Optimization (AIDO) services. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information.

2. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, particularly when using our audit forms. The personal information that we collect depends on the context of your interactions with us and the website.

Information You Provide to Us

• Business and Contact Information: We collect your Business Name, Work Email Address, and Website URL specifically for the generation of AI visibility audits and to communicate with you about requested services.
• Communications: If you contact us directly via email, we will receive any additional information you choose to provide in that correspondence.

3. How We Use Your Information

We use the information we collect or receive for the following business purposes:

• To deliver and facilitate delivery of services to the user, including running AI visibility audits.
• To respond to user inquiries and offer support to users.
• To send administrative information to you, such as details about our services or changes to our terms and policies.
• To send you marketing and promotional communications (you can opt-out at any time).

4. Third-Party AI Processing

Crucial Notice Regarding AI Providers: In order to perform our AI Discovery Optimization services and audits, it is necessary to process your submitted Website URL and related public business data through third-party Large Language Models (LLMs) and Answer Engines. These platforms include, but are not limited to, OpenAI (ChatGPT), Anthropic (Claude), Google (Gemini), and Perplexity.

• Data Flow: When an audit is requested, public data associated with your provided URL is analyzed using these third-party commercial APIs.
• External Policies: Any data processed through these third-party APIs is subject to the privacy policies and terms of service of the respective AI providers.
• Training Data: While AIDO Engine utilizes commercial API endpoints that generally restrict data from being used to train public models, we cannot absolutely guarantee how third-party platforms handle data once transmitted to their networks.

5. Data Sharing & Subprocessors

AIDO Engine does not sell your personal data. However, we may share your data with third-party vendors and service providers that perform services for us or on our behalf. These include:

• Hosting and Infrastructure: Vercel
• Form Routing and Operations: Google Workspace (Google Apps Scripts)
• Data Processing: Third-party LLM providers (as detailed in Section 4).

6. Data Security and Retention

We aim to protect your personal information through a system of organizational and technical security measures. However, despite our safeguards, no internet transmission or electronic storage is 100% secure. We cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to improperly access, steal, or modify your information. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy notice unless a longer retention period is required or permitted by law.

7. Your Privacy Rights

Depending on your location (e.g., California, European Economic Area), you may have certain rights regarding your personal information, such as the right to request access to, correct, or delete the personal data we hold about you. To exercise these rights, please contact us at the email address provided below.

8. Contact Us

If you have questions or comments about this Privacy Policy, please email us at kyle@aidoengine.com.